Delivery Policy

Effective Date: June 15, 2024

This Delivery Policy describes how and where Memories Glow ("Memories Glow," "we," "us," or "our") ships its products and the estimated delivery timelines.

Order Processing

We aim to process and ship all orders within 3 business days of receiving your order. During peak seasons or for personalized items, processing times may be slightly longer. We will notify you via email of any delays in processing your order.

Shipping Methods & Costs

We offer a variety of shipping options depending on your location and desired delivery speed. Shipping costs are calculated at checkout based on the weight and destination of your order. You will see the available shipping options and associated costs before confirming your purchase.

Delivery Timelines

Estimated delivery timelines vary depending on your chosen shipping method and your location. We offer standard and expedited shipping options. You can find the estimated delivery timeframe for your order during checkout. Please note that these are estimates and actual delivery times may vary.

We are currently only able to ship to addresses within the United States.

Tracking Your Order

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track the progress of your delivery on the carrier's website.

Returns & Exchanges

For information on how to return or exchange your Memories Glow product, please refer to our Refund Policy: [link to Refund Policy - see above]

Contact Us

If you have any questions about our Delivery Policy, please contact us by email at support@memoriesglow.com.

Additional Resources

For information on how Shopify handles your information, please refer to their Privacy Policy: https://www.shopify.com/legal/privacy