Privacy Policy

Effective Date: June 15, 2024

This Privacy Policy describes how Memories Glow ("Memories Glow," "we," "us," or "our") collects, uses, and discloses your information when you use our website (the "Service") or otherwise interact with us.

Information We Collect

We collect several types of information for various purposes to improve our Service to you.

  • Information You Provide Directly:
    • Contact information: Name, email address, phone number (optional)
    • Order information: Billing and shipping address, product selections, purchase history
    • Comments and inquiries submitted through the contact form
  • Information Collected Automatically:
    • Usage data: Browsing history, search queries, pages viewed, and other activity on the Service
    • Device data: IP address, device type, operating system, browser type, and other technical information

Use of Your Information

We use the information we collect to:

  • Process your orders and fulfill your requests
  • Provide customer support and respond to your inquiries
  • Send you promotional communications, including exclusive offers, discounts, and product giveaways (with your consent)
  • Improve the Service and personalize your experience
  • Analyze trends and usage patterns on the Service
  • Comply with legal obligations and enforce our policies

Sharing Your Information

We may share your information with third-party service providers who assist us in operating the Service, such as payment processors, shipping companies, and marketing agencies. These third parties are obligated to use your information only to perform services on our behalf and in accordance with this Privacy Policy.

We may also disclose your information if required by law, to protect our rights, or to prevent fraud or other harmful activities.

Shopify

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. You can learn more about Shopify's privacy practices here: https://www.shopify.com/legal/privacy

Data Retention

We will retain your information for as long as your account is active or as needed to provide you with the Service. We will also retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Your Choices

You can opt out of receiving marketing communications from us by clicking the "unsubscribe" link in any promotional email or contacting us at contactyourstore@gmail.com.

You may also have the ability to adjust your advertising preferences on various platforms:

Please note that opting out of marketing communications may not opt you out of all forms of data collection.

Children's Privacy

Our Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

Security

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is completely secure.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us by email at support@memoriesglow.com

© 2024, Memories Glow